benefits of research and surveys
The need for company research in South Africa has grown substantially as important decision makers become more aware of the value the information obtained through surveys, etc. can have on predicting trends, understanding employee culture and needs and enabling them to meet the needs of their customers. Research has shown a high correlation between employee engagement and customer satisfaction. Conducting research can therefore have a positive impact on overall business performance and success.
Important sources of data within company research:
Actualise U provides both online as well as paper and pencil based research tools and our research methods and surveys are tailored to the unique needs of each of our customers. By doing so we are able to design and create tools that will effectively gain the information needed. The data collected is then analysed and integrated into easy to understand, usable and creative feedback reports.
Important sources of data within company research:
- Employee surveys – employing and retain the right people is a key aspect for business success. Conducting employee surveys can provide information on employee levels of satisfaction, motivation and engagement as well as attitude towards the organisation and factors that employees value.
- Customer surveys – conducting customer surveys provides measurable data from which customer satisfaction, needs and customer experience can be identified.
- Market research – online surveys are being used more frequently to gain an understanding of general consumer needs in order to be provide products and services that fulfil these needs
Actualise U provides both online as well as paper and pencil based research tools and our research methods and surveys are tailored to the unique needs of each of our customers. By doing so we are able to design and create tools that will effectively gain the information needed. The data collected is then analysed and integrated into easy to understand, usable and creative feedback reports.